[Resolved]  Zoom Car — booking, payment successful and deducted from account but booking failed.

Address:

575001

I booked a mahindra scorpio (Red) on october 13 2018 through the zoom car site in manglore. The payment was successful and the amount got deducted from my account. After the deduction i was redirected to the zoom car booking page reporting booking failed. I called customer care but nothing much of help. I had to book again despote money being deducted once. The amount was 975 for 50 km. The zoom car staffs told me to book through the app rsther than the site, which i did after the first failed transaction. I have read complaints that others have posted regarding the same issue. Please help regarding this issue. I have attached screen shots which shows the amount being deducted twice.