[Resolved] Zoom Car — cancellation on the day of travel | booking id - jps6xuwdh | |
If you are booking a car 2 month in advance then you have everything planned and you are ready to enjoy your time. But zoomcar with their great service will ruin everything. That is what zoomcar is all about. They will cancel your booking on the day of your travel. You will end up cancelling your entire trip and pay hefty cancellation charges. Thank you zoomcar Was this information helpful? | |
Nov 1, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 01, 2019 Zoomcar Customer Care's response Hello Afif, Greetings! We understand your disappointment with regard to the cancellation of the booking. We regret we had to cancel the booking due to the unavailability of the vehicle. It is regretting that you had to go through a lot of issues because of the same. We have been working on measures to ensure such issues are minimized and we serve all our customers well. Regards, Ramya. S | |
 2 Comments | |
Comments
Well I don't think the measures you are taking is helping your customers.
Reply
Hi,
I booked zoomcar on 18th for 3 days but when returning I forgot my wallet which is in the backseat of the car. It has my debit card and government issued IDs like driving license and adhaar card
My booking ID is 7PSXE7T2
The car was a red Creta with number plate PB01N0124
My IDs are on the name of Aruneet Das Gupta
I booked zoomcar on 18th for 3 days but when returning I forgot my wallet which is in the backseat of the car. It has my debit card and government issued IDs like driving license and adhaar card
My booking ID is 7PSXE7T2
The car was a red Creta with number plate PB01N0124
My IDs are on the name of Aruneet Das Gupta
Zoomcar Customer Care's response, Oct 3, 2019
Verified Support
Hello Aruneet,
Greetings!
We are unable to fetch the booking with the above-shared booking ID, please share the correct booking ID, we will have it checked.
Regards,
Ramya. S
Greetings!
We are unable to fetch the booking with the above-shared booking ID, please share the correct booking ID, we will have it checked.
Regards,
Ramya. S
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