[Resolved]  Zoom Car — cancelled booking I last minute

This is about booking id - jps6nk8p8
On 16th feb 2020 booked tuv300 for 36 hours with security deposit of 2999 +5772 booking fee total 8771/- of amount (Travel date 29th feb)
On 26th feb i drpped a mail regarding last minute issues of zoomcar stating that "plesae recheck the availability of car and let me know to avoid last minute cancellations" but they replied i will get the details 4 hour prior booking time/travel time.

At last the car details were not sent to me so, i called to customer service they told that they got update of the same (Car was blocked for maintenance) 1day prior to travek time but not alert the me, instead of that they asked to take 5 seater car instead of 7 seater as it was unavailable. I asked them "we are 7 in number then how can we adjust in 5 seater" they replied there is no other way so, i asked them comepensations
1) please allocate 7 seater if not refund me double teh booking amount
2) i asked them to give 2 cars.
3) i asked to compensate the amount which incurs if i would have book 7 seat car in revv/other company.
4) i asked that "i will book other car with same time duration in the same account (Same account because in that account i had credits)"they replied its not possible as it will be overlap bookings.

So, for in every step they replied no possible way to get resolved, even customer (Me) adjusted as per t&c they are not supporting
Waste customer service that i never seen in my life

Even i asked them that"we came from hyderabad we have some plans beacuse of you (Zoomcar) our plans got failed so please provide the expenses that we spent till then" for that also they rejected.

Car changed from tuv300 o xuv500 on 27th feb again on 29th (Travel day) they said it is in block list