[Resolved]  Zoom Car — Cancelled car refund pending

Address:Bangalore
Website:Zoomcar.com

Such a pathetic company i came across. When there was a sale in feb i made 2 bookings for april and may. However due to lockdown plan was canceelld and i also cancelled the booking. Since 3 months.. My refund is pending with them.. It is total of 30k which is pending for 2 bookings.. Everytime i call or email they reply with useless things saying that we will refund.. Till now nothing... Plz escalate this and ask them to refund asap as this is beyond joke now..
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Aug 8, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2020
Zoomcar Customer Care's response
Hello User,

Greetings!

We apologize for the delay caused in processing the refund. We are working on processing your refund, due to the crisis of COVID-19, it is taking more than the expected time to process the refund, rest assured, the refund will be processed as soon as possible. We are requesting your patience in the interim.

Regards,
Imran
Zoomcar
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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