[Resolved] Zoom Car — car booking1

D Sai chand

from Vikarabad, Telangana

Address:

flat no 402, swarna sai homes kphb kukatpally, hyderabd, Hyderabad, Andhra Pradesh, 500072

I have booked a zoom car on 15th feb 2019, but your team has alloted a different vehicle, which was not in a proper condition as breaks was not working properly and i have reported the same to your customer care team, there is no proper action taken. And i have surrendered the vehicle on the same day with in 4 hrs and spent money on towing charges 1180/- and i have payed 2716/- towards the booking of vehicle.

Till day i have not get any refund or i dont get any clarity on towing charge spend by me

Pls lookinto the issue and do the neeful as early as possible

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Apr 7, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

Zoomcar Customer Care's response Hello Sai,

Greetings!

We are sorry for the trouble caused. Upon checking, we see that our team reached out to you and addressed the above issue. We request you to kindly revert to the email sent from our team with the above details for us to validate.

Regards,
Appachu
Zoomcar