[Resolved]  Zoom Car — car damage charges

Address:

Visakhapatnam, Andhra Pradesh, 530017

I had book a ford aspire in vijayawada at 2100hrs on 01 sep 18. When i picked the car, there were some damages on right side of bumper and fender, spare tyre was severely damaged and the interior light was not functional. I was told the same to the executive who was with me at site. Since the drive is short, the executive suggested me to take the car as there are no other cars available for replacement. I have the detail video and pics of car taken before i took over the car. The other part of the discussion is while i handed over the car back to hub, the executive who took over the car told me that i had damaged it and i have to pay the damage charges. I showed them all the pic and videos i have but they didnt consider those evidences. However i have strong reason not to pay those damage charges since the damage was existing before i took over the vehicle. I have pictures which support my argument which i had added them as attachment and if zoom car is not investigating tje issue, i would like to proceed legally