[Resolved]  Zoom Car — Car rental refund not given after 30 days

Jps6np28a for my booking id i have not received the refundable deposit of 3000 after about a month. I had cancelled the booking so never really used the car. Infact havent even seen the car, so there is no reason to delay processing my refund. On reading reviews it turns out they have been sitting on a lot of refunds. Seems like the company is trying to collect a lot of cash and then close down. We need to take legal action against such fraudulent activities before more unsuspecting individuals fall victim to these scams
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Aug 15, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2020
Zoomcar Customer Care's response
Hello Qaim,

Greetings!

We apologize for the delay caused in processing the refund. We are not denying the refund for any booking, we will definitely settle all refunds. However, due to certain unforeseen situations, it is taking more time than expected.We are requesting your patience in the interim.

Regards,
Imran
Zoomcar
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