[Resolved] Zoom Car — charged for extra kilometres even after not driving the car for any extra kilometres | |
I booked a figo and my booking id is jps6fzu59 for 120 free kms but i drove only 106kms and ended my trip. Next morning i received a mail that i have been charged rs.5532 for extra kilometres which zoomcar charged from my credit card. Stop this fraud. I have more people facing the same kind of problem. And together everyone is going a register a complaint in consumer forum for this kind o[censored]nethical scam from the customers.
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Feb 9, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Zoomcar Customer Care's response Hello Jeet, Greetings! Upon checking with the above mention booking ID, we have already made the necessary changes and reversed the excess km charges. Once again we apologize for the inconvenience caused. Regards, Imran Zoomcar | |
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