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Zoomcar

Zoom Car — charged for fuel after taking a fuel package

Address:Bangalore, Karnataka

I booked a swift with fuel package for 240 kms on 29th July 2019. When the trip started the car had only 10% fuel which would not have sufficed for the trip. As a result, I filled fuel worth Rs 1500 (Bill attached). This amount has to be refunded and initially i got a mail that the refund has been initiated. Now, the app mentions that i have an outstanding and have to pay Rs 1500. The trip was ended before time and within the km limit woth no damage to the car.
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Comments

I was completed my ride in 21 July 2019 still now also they are not going to refund the amount from past 10 days i was booked the car with fuel but there is no fuel also i was filled the fuel so do needful as early as possible

Reply
Zoomcar Customer Care's response, Aug 5, 2019
Verified Support
Hello Manoj,

Greetings!

We did have a check and see that the refund has withdrawn to your bank account.

Regard
Wasim

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