[Resolved] Zoom Car — Cheated by zoom car chandigarh | |||
I was ascribed the crime of damaging the spare tyre. My claim is that I have not used the tyre at all and the tyre was given to me in damaged condition. This is horrible, the tyre was damaged at a visible inaccessible location and car dealer knew where exactly to look at while taking the car back. Car details. DL1N7572 Ford ecosport. Sincerely, Karthik Was this information helpful? | |||
Nov 13, 2016 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 13, 2016 Zoomcar Customer Care's response Hello Karthik, apologies for the inconvenience caused. Request you to kindly share the booking details by emailing us at [protected]@zoomcar.com. We will have a check on the issue and revert.
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Customer support said they can't help with this as they are not authorised to edit any booking. If I am not able to solve it by myself, who is going to take responsibility? I find this very strange.