[Resolved] Zoom Car — Cheaters!! | |||||
Please do not use zoom cars! The condition of the car was pathetic, ac was not working properly. We took zoomcar for the 1st time because we were a lot of people going on a trip, they cheat you with all the charges. We were just 1hr late and also had informed, they charged us almost the same amount as for 1 full day for 1 hour. And on top of that they simply add on late charges+late fee+ fuel charges. They are just cheaters and cheating people, i prefer and suggest everyone to take cabs or look for some other facility. They do not even have a proper customer service, when asked the car owner about the charges like extra fee and extra charges different he just said he doesnt know and the customer care just wont answer. Worst experience ever. Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 Zoomcar Customer Care's response Hello Prathiksha, Please accept our sincere apologies for the inconvenience caused. We did review your comment and this is definitely not the experience we want for our customers. Kindly share your booking ID, by emailing us at [protected]@zoomcar.com. We will have a check on the issue and will do the needful to provide a satisfactory resolution. Regards, Zoomcar Team | |||||
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https://www.nextbigwhat.com/t/whats-wrong-with-zoomcar/2342