[Resolved]  Zoom Car — cheating and provided conditioned vehicle

Address:Hyderabad, Andhra Pradesh

They are asking me to pay outstanding amount of 10k for the damage which was not done by me.
While allotting the vehicle they allotted me a damaged vehicle. At 1st i thought it might be internal clutch problem and it will be settle while vehicle in motion but the problem was repeating. So i thought it might repeat till the end of the ride and asked zoom service to cancel my ride and refund my money.
But they blamed me for the mistake done by them, with out checking the condition of vehicle they handed it over to me and risked the life of those people who were present in the car
After all this i tried to contact the zoom legal service department to solve this issue but no one responding to my mails and phone calls till the date
So i want file a case regarding this issue
Was this information helpful?
No (0)
Yes (0)
Nov 19, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
Zoomcar Customer Care's response
Hello Deepak,

Greetings!

We are sorry to know that there is a discrepancy in the billing. Please share the booking ID for us to check on the complaint that you have raised and we will share an update on the levied charge.

Regards,
Ramya. S
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5657
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information