[Resolved] Zoom Car — cleaning charges | |||
Car was picked from kurla east mumbai 400070 and on app while booking it was showing bandra.. Due to this we wasted 1 hour searching for the cab in bandra.. While delivering the cab owner didnt came to pick the car and gave the key to the building watchman. After that what happened in the car we dont know and while i gave the car it was completely clean. Now i am seeing that there is a cleaning charge of 1000 rs charged to us by the owner of the car. Was this information helpful? | |||
Jan 14, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 13, 2018 Zoomcar Customer Care's response Hello Amir, Greetings! We are sorry if there is any discrepancy in the charges. Kindly share the booking ID to have a check and assist you with the same. Regards, Imran Zoomcar | |||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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I am using pedl cycle.Cycle no is 3207286.I have tried to end my trip at pedl station .Iam still paying the charges.Please stop this process.
Greetings!
We apologize for the inconvenience caused. We would request you follow the below steps and raise your concern.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regards,
Imran
Zoomcar