[Resolved] Zoom Car — complaint against zoom car rental

Adheena Arun

from Delhi, Delhi

Address:

Udupi, Karnataka, 695308

Booking id jpx6xm7ia.
Unnecessarily showing a damage fee of rs.3500/-. From the photos submitted it is very well clear that there is no damages. After submission of photo it was showing a due of rs308/- for the excess kilimometer driven and it was paid by me too. After 3 hours of completion of journey, i am not even able to understand the damage fee.

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Sep 19, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

Zoomcar Customer Care's response Hello Adheena,

Greetings!

We are sorry to know about the discrepancy in the billing. Please share the correct booking ID as we are unable to fetch the details from the booking ID shared.

Regards,
Ramya. S