Zoom Car — compliance on zoomcar regarding late fee charges
KaKarthik Jagadeesh on Jan 2, 2018
I booked creta for my ride today. My time duration was between 2 PM to 7 PM. I was almost there nearby to the zoom car centre by 7.20 were I have to handover the car. I got stuck in traffic for just 10 mins and I handed over the car to the office at 7.35. I was shocked in seeing my late fee charge was 545 for just 30mins, it was not even a hour. This made me completely vexed up. How could you people charge more than half of what I paid for my ride, for just a delay of 30mins. Do look into this compliance and atleast don't charge on the people who are being in a hurry to give your car keys back with slight delays like what I faced today.
[Jan 02, 2018] Zoom Car customer support has been notified about the posted complaint.
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