[Resolved]  Zoom Car — cycle is not unlocking and after service is very bad.

Website:

www.zoomcar.com

Hello sir/mam, this was my first time using pedl and a terrible experience. Very much disappointed by services. Yesterday i have taken pedl cycle i. E cycle no-102530 from the stand and locked it, when i tried to open it was not opening. I tried every possible way to unlock cycle and failed. Then i went to help and support section in app and did force end trip (In this it was written leave the cycle at that place) so i leaved the cycle at that place because i don't have any option left. Today i received a call from pedl who is talking very rudely and saying carry the locked cycle to the pedle stand it's your responsibility i don't know anything nd all with very high tone. Now sir tell me how can i take cycle to store when it is locked and not unlocking and my trip is ended then why the call is coming to me.
Very bad service and highly disappointment.