Address: | Pune, Maharashtra, 411016 | Website: | pedl.zoomcar.com |
I used cycle number 101361 for 7 minutes in pune university. Then i tried to end trip but it wouldnt. I had parked in a place with cycle signage.
I locked the cycle and went for my work. Checked after 30 minutes. I was still being charged.
Came all the way back from my work unlocked the cycle and took it to a place with another cycle sign in the university. Since the app said i am not parking in a proper location. Locked it and tried to close trip but it would not allow.
Now it has been 21 hours and it is still charging me. There is no way to contact anyone on phone or seek help. I called zoomcar and the ivr keeps taking me in loops. If you have developed a fantastic app and system is it not intelligent enough to know that no one can be cycling for 21 hours with a stationary cycle.
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