I took the car for ride, at first the condition of the car was very poor even the driver door was not fully functional.
I informed the condition and shared the pic with zoomcar team.
After finishing the ride they are telling to pay 8000 rs as i did straches in the car.
First thing is that i have already reported before starting the ride about the car condition and
If zoomcar is providing the car he should have repaired the car before alloting to any customer.
Now you are claming the money for the straches which i havent did.
Kindly remove all the charges so that i can further book my ride.
Please do check the condition of car physically before raising any charges. Was this information helpful? |
Greetings!
We are sorry to know about the damage charges levied on the booking.
Please share your booking ID for our reference, we shall check on the charges levied on the booking and we will update you.
Regards,
Sowmya