[Resolved] Zoom Car — Damaged vehicle given | |||
I had subscribed to a Red Polo (KA03AH5837) in beginning of August 2020. The very first day, battery got drained and I had to cancel all my meetings. Repair happened the same day afternoon and I was assured that if problem persists then they would replace the battery or the car that very day. On 17th aug, again the cars battery was drained and upon calling, i was redirected to multiple people. Then i was told to wait till evening and later told that it cant be done today. I was dropped a mail for repair to happen at 7am next day and still zoomcar flunked the repair schedule. This has lead to another loss of 2 work days. Such a pathetic service and complaomt handling. I want a full refund of my money as already in 15 days, i had to take a leave of 3 days. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 29, 2020 Zoomcar Customer Care's response Hello Ankur, Greetings! Please accept our apologies for the delay in response. We beleive our team reached out to you and addressed the above issue. Regards, Appachu Zoomcar | |||
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