[Resolved]  Zoom Car — deduction of deposit with fake issues

Address:	501218
Website:	www.zoomcar.com

Initially i booked zoomcar for 2nd jan, 2019 2:30am to 8:00pm from hyd airport. When i landed and called them, they said that booking from 2:30pm od 2nd to 8am of 3rd on some other name.

And the app did not allow me to change/update the booking. The contact person told me that they did not receive any booking in my name. I had to cancel the existing booking which incurred 492/-

I took zoomcar on 2nd of jan, 2019 at 5:30am with new booking. They have asked me for a deposit of 3000 in excess. After i returned the car, they returned me 2000 in less claiming there are some damages.

I returned the car in the same condition as i borrowed. Zoomcar also claimed that they will cover damages upto 10, 000 included in the rental cost.

Zoomcar charged me 350/- for airport pickup, but the pickup person claimed that their payment card is not working and asked for 200/- parking fee saying that he will add it in our claim, which he did not do later.

I tried calling zoomcar many times but they are not answering my call.