[Resolved]  Zoom Car — Defect car and wrong charges

Address:	Bangalore, Karnataka, 560050
Website:	WWW.ZOOMCAR.COM

I had taken a Scorpio on rent which was in pathetic condition.
Few sharp strings were coming out from the seats which tore my friend's pant. The door pads were completely damaged which were making crazy sounds during the drive. The alignment of driving door was improper which was letting outside air into the car and allowing outside sound as well - due to which AC was not effective. Odo meter lights were not working. The Engine power was not good. The car had sharp edges which is extremely dangerous. This was a perfect accident recovery car with inadequate safety norms.
All the above were agreed by the pick-up representative when the car was given back also and recorded in the drop off slip as well.
Also a fake over speeding charge was levied - The car and the traffic was in such a condition that i could hardly reach 80km/hr whereas i got a fine for over speeding crossing 130km/hr. I immediately called Zoom car for the charge but the response from the customer care guys was horrible.
The customer care guys who called me are so dumb they are not understanding my concerns - i was fed up explaining them all the while on calls.