[Resolved]  Zoom Car — delayed refund amount

I booked zoomcar on 2nd december id : jps6fis8f. After we delievered back car zoomcar app showed it processed the refund but it still not reflecting on my card. It is been 20 days. As per zoomcar policy it takes at the most 7 days. No reply to email. If you call customer care the call ends after selecting few options. This is so irritating. No details like transaction id if they say they processed it.
Was this information helpful?
No (0)
Yes (0)
Feb 2, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
Zoomcar Customer Care's response
Hello Himanshu,

Greetings!

We are sorry for the delay. We did have a check and see that the refund is in completed status.

Regard
Wasim
Zoomcar
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5660
    Pending
    11
    Resolved
    2593
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information