[Resolved] Zoom Car — Deposit Refund - Not Received Yet

Premkumar Chandrasekar

Address:

Zoomcar Chennai airport pallavaram

Have completed my trip on 29 May 2020 and i till now haven’t received me security refund amount back. The policy say that amount will be reflected upto 15 days and its more than a month now. Worst service i have ever seen. I dont know why it takes too long for refunding amount. Very poor experience. I have email them many times but they are not providing me any resonable response.

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Aug 14, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2020

Zoomcar Customer Care's response Hello Premkumar,

Greetings!

We understand your disappointment here. Rest assured, we are already working on initiating the refund and the amount will hit your account at the earliest. We request your patience in the interim.

Regards,
Appachu
Zoomcar