[Resolved] Zoom Car — Didn't receive Refund yet | |
On 21st Aug 2016, i availed the car hiring service from zoom car against a refundable deposit of 5000/- under a order id no. JPS6VPAN8and still not received my amount. I tried many time to contact zoom car, They have the same reply templete and are not able to give any satisfactory ans. zoom car is in hurry in collecting the amount than why not at the time of refund. Was this information helpful? | |
Sep 28, 2016 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 27, 2016 Zoomcar Customer Care's response Hello Anuj, Apologies for the inconvenience caused. We did have a check on the refund status under your booking. We see that you have intiated a refund from your Citrus account to you bank account. However, the transaction is not complete. Hence, request you to kindly log into Citrus directly, through their website and initiate a withdrawal. Here's the link for your reference - www.citrus.com. If the issue persist, kindly send an email to [protected]@zoomcar.com. We will have a check on the issue and will do the needful. Regards, Zoomcar Team | |
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Delayed returning the deposit
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