[Resolved] Zoom Car — entire refund amount not credited

Ravi Gundabolu

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I've booked a ford figo car on 5th of this month. The booking id is jps6t0z2b. I've paid 425 rupees for booking charges and 5000 rupees as part of security deposit. I've travelled 9km extra for which zoom car had charged 108 rupees. So an amount of 4892 is to be credites. But only 4467 ruppes are credited. I would like to know what happened to the remaining 425 rupees.

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Sep 13, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

Zoomcar Customer Care's response Hello Ravi,

Greetings!

We are sorry for the inconvenience caused. We see that Rs. 425 has been settled to the source account used to pay the booking fee. As the refund has been processed on 05/08/17, it will take 5-15 days for the amount to reflect under the respective account.

Regards,
Zoomcar