[Resolved] Zoom Car — excess km and hours charged by zoomcar rental service bangalore | |||
Hi, This is to inform you that i have been charged extra km an hours for my trip with zoomcar. Trip date: 19 august Pickup time: 08:30 am - drop off time: 2:00 pm I had returned the car well within the drop off time and and km. But in the app i see that the trip has been closed much later and i have been charged extra rs981 by zoomcar. I have already registered multiple complaints regarding this but no action has been taken. Booking id: jps64glty Registered mobile number: [protected] Was this information helpful? | |||
Oct 3, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 31, 2018 Zoomcar Customer Care's response Hi Aditya, Greetings from Zoomcar! Thank you for writing in. With reference to your mail, we do understand your concern here. For the booking ID: JPS64GLTY our team will get in touch with you regarding late fee and late charges. Appreciate your kind understanding on the same. For further queries feel free to reach us. Regards, Wasim Zoomcar | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5657
Pending
12
Resolved
2592
View all 5657 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Greetings!
We are sorry for the inconvenience caused. Request you to kindly share your booking ID, we will have a check on the issue.
Regard
Wasim
Zoomcar