Zoom Car — extra charge added after trip completion

Address:

Kolkata, West Bengal

I complained about false charges that were laid on me and even legal mail was sent to me.

Zoom car complaint status update [id: 1999940]

I completed the trip safely without any damage to the car and prior to end time and without using the whole 25 km (For which i booked). Though my security deposit (Rs. 2000) was not returned and i was charged with rs. 8000 upon that.

The mail sent to me said 'you will be subjected to criminal proceedings '. Thanks for the threat. Nice way to enhance extortion by opening up a company called zoomcar. There is not even a single positive review about your company on the internet. I want to know why should i pay you 8000 and why my security deposit was not returned?

I complained about this already.

But there is no response from your side. I even contacted zoomcar customer care on 26th jun 2018 at 4:06pm. The official told me that i will be informed within 24 hrs.
I am waiting for you response.