[Resolved] Zoom Car — extra charges towards cleanliness and damages through auto debit rs.10500 | |||
I booked 1car for personal use, after journey completed return the car to their person, all photo uploaded properly verified by zoom car app and no due payment message displayed. But next morning message from zoomcar for rs.500. Due towards car cleaning charges, second morning i received message from my bank rs.10500. Zoomcar deducted towards cleaning and damages. I do not understand how they can charge such unnecessary amount from my account. Was this information helpful? | |||
Nov 28, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 26, 2019 Zoomcar Customer Care's response Hello Rajeev, Greetings! We are sorry to know about the discrepancy in the billing. Please share the booking ID for our reference, we will check and we will share an update. Regards, Ramya.S | |||
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