Zoom Car — fake or invalid charges | |
Hii I had booked a zoomcar many time and had a good experiance but on one day i had booked a car at morning 5 am it was dark and i was in urgent so i had not inspect the car and pick up the car and while returing in drop location i got to known the front tyre had punchured and i then call the customer care and tell him the case she suggest to change the tyre but i said it i had no time we just drop the car at location and ended the trip. But on next day i recevied a mail that i had 8500 outstanding amount and my security depoait of 1500 had deduct by zoomcar I call to customer care and they said the tyre was punchured i said yaa i have told you earlier so for this you will take 10000 then he said you have damage the car and this are the part you damage front trye, back tryre, gear box, side mirror and back covering of trye this all where fake i had not done this but they said our agent had send us this report then i said okk just give me a number of that agent but they refused. Now i got a email form legaldesk from zoomcar that you will be charge as crimial and legal action will be taken if charges are not paid and i had also reply to legaldesk zoomcar but no reply yet. These are the detail of my ride Car no. Mh43bg5591 Booking id jps62q4rd Start time 23/01/2018 05:00 End time. 23/01/2018 07:32 Pickup point. Home Drop off point home Initial rental 1500 Security deposit 1500 Outstanding. 8500 Was this information helpful? | |
Zoomcar customer support has been notified about the posted complaint. | |
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