[Resolved] Zoom Car — false charging | |
Dear sir/mam, With reference to booking no. Jps629qap This complaint is regarding false charging charged by zoomcar, without any proof saying that i have damaged the car during my possession. But up to my best knowledge the car was already having that damage when i took the possession. Moreover the car was dusty not clean and without fuel. Yet i did not get any refund on my payment on fuel.. The mentioned file is a proof that the car bumper was already damaged. Please look into the matter Regards, Nikhith. +1 videos Was this information helpful? | |
Jul 23, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Zoomcar Customer Care's response Hello Nikhith, Greetings! We are sorry to know that you have not received the fuel refund yet. We did have a check and added the fuel refund in the booking. With regards to the damage fee, please share the video along with the properties at [protected]@zoomcar.com we shall have a check and resolve the issue. Regards, Ramya.S | |
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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It's a fraud with me..will request to take my complaints
Greetings!
We are extremely sorry for the trouble casued. We see that our team reached out to you and shared an update regarding the escalated issue.
Regards,
Rohit
Zoomcar