[Resolved]  Zoom Car — false windshield damage charges

Address:

Pune, Maharashtra

My ID: JPS6FDU1Y
I didn't notice the crack on the windshield at the time of delivery because it was under the wiper and it is not so visible. It is visible only when you see it from some angle and close up look and open the wiper. The reflection on the glass has added to its invisibility. When I was taking a video I focus more on the body dent and scratch, so the windshield does not come properly. But the crack that which was their in some parts came quiet visible.
Next day I have received the same car for my booking and when I check it was not visible properly then also. The crack was seen only when you see it from some angle and close up look and open the wiper. Now you cannot expect your customer to notice each and every damage at the time of delivery. When the driver who came to drop and pick up the car they both also did not notice the damage. How come the person in garage notice immediately and call me up.? That too at night? That was the biggest puzzle i'm having.
Now if you have a trust issues with your customer go and see the car physically by yourself how the damage really looks like. I'm already fed up with this issue. If this doesn't get solve then going to court is the only solution left for me. I'd rather use Rs. 10000 fight in court then to pay zoomcar unnecessary.