[Resolved] Zoom Car — falsely asking for damage charges and threatening of legal actions and harassing me

drkailas

from Mumbai, Maharashtra

Website:

zoomcar.com

I am receiving emails and messages for my booking jps625e6x which i completed and surrendered before time by making an advance payment by card at the time of termination of the car at the point i did all formalities and nothing wrong was said by zoom car. After 2 days they started sending me msgs and emails and now also sending me legal notices and harassing me and asking about damage charges which i have not done.

Plz give me justice and save 100 s of others who are threatened by zoom car.

Dont book car from zoom cars.

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May 21, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Zoomcar Customer Care's response Hello Kailas,

Greetings!

We completely understand your concern. We did have a check on the charges levied on your reservation and see that the charges are valid. As there are damages done to the Front and Rear bumper and also the bonnet. Unfortunately, we are not able to do much in this regard.

Regards,
Rohit

Apr 21, 2018

Updated by drkailas This is absolutely fake and fabricated story you people are creating and misleading innocent people.

Allegations of damage should be made at the time of car drop and locking, why was it not done? if you were true, you should have done it immediately which was not done.

All the damages to the car which were in the car were shown to the owner and also on the app which you are neglecting.

In any Case i hereby notify you to take back the notice sent to me with due respect.