[Resolved]  Zoom Car — falsely charged outstanding amount

Address:

Ground floor -Enzyme Tech park ,#4 building Domlur service ,13, HAL old airport road,Bengaluru, Bangalore, Karnataka, 560071

This is about my experience booking with zoomcar my booking Id was JPS6B9ZRS
i have booked the zoom car from pune and i had paid the initial amount at the time of booking that is 10, 000 due to some of my personal emergency i had to go bangalore and i have asked zoom car at the time of booking that i will submit my car in zoom car bangalore station they said ok you have to paid more 10, 000 INR as the droping the vehicle at different location i agreed then they have confirmed me on phone that i have to pay late fee and late charges extra that is like[protected] not more than that i agreed because i have some really personal emergency situation i had booked the car at14 July and i had dropped the car at 15 july night at the zoom car hub without any delay and i had paid the late fine that is 10000 more in my given time and after some days i had no idea about that i got the mail regarding your outstanding bill is 99, 000 i was just shocked to see that i had call their customer representatives more than 6 time everytime they say the same our special team is working on it and after that the bomber i got the NOTICE that they will sue and all and i have called one more time they said the same that they said 6 times before i mean if i should know that this much amount they will charge i would have dropped the vehicle myself but they gave me assurity that they will not charge more than 5-7 k but they have charged me 79, 602 INR for that means i can’t believe this i can buy a new secand hand car in this price they are all just fraud pls don’t ever use zoom car . it is very serious matter take this in consideration and look at this matter otherwise there will be a literally big issue.