| Address: | VAJRAM ESSENZA A115, THANISANDRA MAIN RD, 560064 |
Booked tata hexa for 3 days on 6/3/2020, it was parked in filthy condition, just dust all over next to garbage dump and a public toilet, no one around. somehow got in to c brake lights not working, unused diapers and water bottles in the car. cleaned it ourself. 1st day travel was bumpy with no music system, AC and suspension gone. registered complaint both days, no response/help. 2nd day travel was long one, started somehow, after 2 hrs, suddenly heard loud noise, could somehow control and parked it sideways, the back tyre had bursted, ripped apart, had it been front tyre our 7 member family would not have survived! immediately called the customer care of zoom, same replies, no help in such critical time also. took the car somehow and parked in nearest police station, came bak to blore by another cab. overall pathetic, unreliable, frustrating, dangerous and unforgettable experience with ZOOM, would not recommend anyone, spent 4k on fuel, 15k was paid for 3 days rental, and return cab was 5k, in all 25 k to be refunded to us Was this information helpful? | 
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