[Resolved]  Zoom Car — fine charged due to their mismanagement

Address:Model Town, New Delhi, Delhi

Sir
We have booked a car on rent from zoomcar app and had pickup model town new delhi we are charged fine as late delivery of vehicle but we have already delivered the vehicle before time and were unable to end the trip due to error of their app, we continuously tried to contact the zoomcar but their toll-free number was unavailable and we also mailed them but there was no response i request you to help us and teach such companies a lesson to not to cheat
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Mar 30, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2019
Zoomcar Customer Care's response
Hello Sarthak,

Greetings!

We are sorry to know about the discrepancy in the billing. Please share your booking ID for our reference, we shall have a check and we will share an update.

Regards,
Sowmya
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