[Resolved] Zoom Car — for refund of full amount

Amit07mylife

from Saharsa, Bihar

Address:	Ranchi, Jharkhand, 834002
Website:	www.zoomcar.com/ranchi

I Have booked a car on 31st december 2018 sharp at 7:30 am i have submitted my DL and xerox copy of aadhar but the verification was failed and booking was cancelled sharp at 8:15am by zoom car side and i have charged total 4489.00Rs 1489 R.s for vehicle charge and 3000 for security money but after cancelation by them i got only 3000 rest amount.

Details are attached.
Please do the needful asap...

Regards
Samrat Sengupta
Mo:-[protected]

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Mar 18, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2019

Zoomcar Customer Care's response Hello Amit,

Greetings!

We are sorry to know about the cancellation of the booking. Upon checking, we find that the licence is in pending status and the system has auto cancelled the booking.

As the booking was not served. We shall be processing a complete refund for the booking. The changes shall reflect under your booking within 24 hours.

For any further details, you can send us an email through our contact us page. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya