[Resolved] Zoom Car — fraudulent: refund not received! assured refund, but cheated everytime

[Resolved] Zoom Car — fraudulent: refund not received! assured refund, but cheated everytime

P Ponnam from Hyderabad, Telangana

Hello! My zoom car booking id: jps6fjykm. I haven't received any mail regarding my imps transfer of the refund you initiated on 16/1/2019 which you originally have to initiate on 7/12/2018. Since i completed my trip on 5/12/2018. I haven't not received my refund yet. When i ask you, you said refund is unsuccessful. We initiated the refund again and you'll get your refund 24 business hours. But i haven't received yet. Can you please explain what you are trying to manipulate? +1 photos Was this information helpful? No (0) Yes (0)
Feb 26, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 Zoomcar Customer Care's response Hello Ponnam, Greetings! We understand your concern here. Upon checking, we see that the refund was not released due to a technical glitch. We have rectified the same and released the amount through IMPS. We have sent an email with a link to your registered email ID, request you to login to your Zoomcar account through the desktop and then click on the link. Enter your bank details and the amount will be instantly transferred to your respective account or you can initiate the refund by selecting the option " Get refund" in the application under the respective booking ID. Regards, Appachu Zoomcar
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