[Resolved] Zoom Car — fuel charges not refunded

[Resolved] Zoom Car — fuel charges not refunded

P Punyasloka Sahoo from Chennai, Tamil Nadu

Fuel money not refunded yet. I uploaded all the fuel bills and system also approved the bill of 1000 rupees. Its been 30 days i didnt receive my money back. I already mail them many times but they didnt respond. Customer care no is also not working showing invalid. This is the fraud company i have ever seen in my life. Dont book zoom car they will charge you unecessary amount but will not be willing to refund it. Fraud fraud fraud fraud fraud fraud fraud fraud company. Biggest fraud company. Was this information helpful? No (0) Yes (0)
Oct 22, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 10, 2019 Zoomcar Customer Care's response Hello Punyasloka, Greetings! We are sorry to know that you haven't received your fuel refund. Kindly share your booking ID for our reference, we shall check on the status of the refund and we will update you. Regards, Sowmya Zoomcar Sep 10, 2019 Updated by Punyasloka Sahoo my BOOKING ID # JPS6XWSVP. Reg mobile no- [protected] Kindly take necessary action and please refund my fuel money ASAP. Verified Support Sep 11, 2019 Zoomcar Customer Care's response Hello Punyasloka, We see that the fuel refund is added and the same is released through IMPS, an option stating "Get Refund" shall get highlighted under the respective booking ID in your application within 24 business hours. Please click on the option and add your bank details on the landing page. Once you click on submit, the amount shall be instantly transferred to your bank account. Regards, Ramya. S
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