[Resolved] Zoom Car — fuel refund issue

Ñâsêêr

from Coimbatore, Tamil Nadu

Address:

Zoomcar, Self Drive Cars, Ukkadam and Sitra Airport, 641026

Dear Zoomcar,

I Made One Trip For 9th June 3Am To 11.30 PM, Booking I'd ( JPS6BSEBN) My Booking Location Is My Homes Nearby But You Give My Pickup Location Before 2hr Booking Time In 16KM Different, It's A Not Problem But Made Trip for With Fuel But You Give Car In 1Point Fuel I Filled 2000 Rupees Fuel, my Trip Also Completed But I got One Sms From You Your Booking Was Cancel But I completed My Trip I Have Some Fuel Bill, But Don't Have Bill Option Option In Zoomcar App, I Already 2time Told Customer Care Still Now Iam not get Any Response From You So You Please Do Needful...

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Jul 23, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

Zoomcar Customer Care's response Hello Ñâsêêr,

Greetings!

We understand your concern here. Upon checking, we see that you have successfully withdrawn the refund through the IMPS.

Regards,
Ramya. S