[Resolved] Zoom Car — fuel refund not received

shivaprasad.kallolli

from Chennai, Tamil Nadu

Address:	Pune, Maharashtra, 411057
Website:	zoomcar.com

The car did not have sufficient fuel at the starting of the trip, which is SHOCKING .I filled it with fuel of Rs.1000 and submitted legit bill while ending the trip .Till date i have not received any refund and it shows Customer Refund as 0 below the booking in App.Your Customer Care number [protected] is not working as well.The email service is too slow/taking very long to respond .Booking ID is JPS647SOH .Kindly help

Was this information helpful?

No (0)

Yes (0)

Jul 19, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Zoomcar Customer Care's response Hello Shiva,

Greetings!

We are as you have not received the refund yet.

Upon checking, we see that you have already transferred the refund through an IMPS link shared.

Regards,
Ramya. S