Zoom Car — fuel reimbursement issue with zoomcar

Address:

Khordha, Odisha, 751024

My booking no. Is jps6x7nh4. I have booked zoomcar on date 21st july 2019 and while i have received the car the fuel tank was empty so i have refuel it and go but after returning the car customer care told they will verify the bill and initiate the refund within 24 hours. I have uploaded 3 bills but by mistake i have deleted one bill so i have to mail it to zoomcar. But verification and they initiated only 2 bill amount and told me that they will process 3rd bill within 24 hour's but it's now more that 36 hours they are still saying me to wait for 24 hour's and the behavior of zoomcar customer care is too rude. They behave like they are donating money to me or i am begging to them for money. I am really very much disappointed for this i never expected that zoomcar will do this to there customer. Even car was not maintained properly.