[Resolved] Zoom Car — harassing to pay invalid amount | |
We rented car from chandigarh to chandigarh for 9 days trip to spity valley. During our last phase there was heavy rain, snow fall and land slide occurred, we were cut off from world, no mode of communication was working, we and other travelers were rescued by government authorities, we did not have any option but to leave car their itself due to land slide, we informed zoomcar on their call center as soon as we got mobile connectivity, & whole detail was sent to zoomcar through email. We handed over key to zoom person at chandigarh, zoom sent us recovery notice of rs. 3, 32, 708/-. Was this information helpful? | |
Nov 10, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 09, 2019 Zoomcar Customer Care's response Hello Khujema, Greetings! We are sorry to know about the discrepancy in the billing. Kindly share the booking ID for us to check on the charge that is levied. Regards, Ramya. S | |
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