[Resolved]  Zoom Car — Harassment by altered booking dates and altered outstanding amount

Address:	Kolkata, West Bengal, 700034
Website:	zoomcar.com

Booked a zoom car with id jps6tllom on 5/4/17 for pickup on 6/4/17 5am and 10pm as the drop time. We went out on the drive but had to get back without reaching our destination as we got a call from the customer care at 12 noon saying our booking got over at 10am. Harassed as we were we returned the facility by 3:30pm and ended the trip. We had paid 600 in advance for booking charges and the outstanding bill showed 1000 and we offered to pay it. But the dealer refused to accept it and asked us to leave so we left. Later on after we left we found out the outstanding amount has been changed to 5000 and then later in the evening the outstanding amount changed to 9100. Received a mail saying that my licence would be blacklisted. I didn't know zoomcar is banking on taking advantage on people's trust and i have been harassed by zoomcar. I have luckily managed to keep a screenshot of our outstanding amount at the end of our trip which clearly indicates 1000. And also a screenshot of the outstanding amount in the evening. Please look into this matter. This is robbery.