[Resolved] Zoom Car — haven't received my refund | |
Its been 51 days since my ride got completed. My booking id - jps6fuyt0 I have sent them so many mails regarding the refund issue. The fuel refund was updated on the app after i mailed them regarding this but neither they are replying to my recent mails nor they are telling me the date when i will actually receive my refund. And if zoom car can't handle customer concerns then they should probably stop their services because as far as i know a company with high olas and slas put their customers first. Was this information helpful? | |
Apr 8, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Mar 07, 2019 Zoomcar Customer Care's response Hello Vidhun, Greetings! We are sorry as you have not received a response to the email. Upon checking, we see that the refund has been successfully settled in your account which was used while you made the payment of the booking. Hence, we request you to check with the respective account. Regards, Ramya. S | |
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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