[Resolved]  Zoom Car — high damage fee applied

Address:	NEAR EMPLOYMENT OFFICE, OPT SAMARTH POLICE STATION, MUDALIAR ROAD, RASTA PETH,PUNE, Pune, Maharashtra, 411011
Website:	www.zoomcar.com

Have book a day out service from zoomcar and accidentaly the car got damage from front quarter driver side it got scratches and a dent too. As check the damage fee policy on zoomcar website it was written that for minor its 2k and for major its 6k. But while returning the car the zoomcar person checked the car and asked me to pay 10k as he said the damage was very major. Then i said him that on site its written that we have to pay 6k if the damage is major. And the damage in not worth of 10k. And he can claim it from insurance. I am ready to pay 6k but he said you to pay whole amount then and then only he can allow me to leave place. As i was in hurry so i haved pay for it.
Later when i checked the invoice the charge is in under car cleaning fee nor under damage fee which will directly go into the zoomcar pic n drop agent pocket.