[Resolved] Zoom Car — hit & run by zoomcar | |||
Myself & family was travelling from bangalore to tamilnadu on 28-mar-2019, around 1pm we passed by namakkal bus stand. About 1 km away from namakkal bus stand in the main road, there is u-turn cut and couple of cars ahead of was taking the turn and we had to wait for them to move and our car was on idle speed. While looking at mirror, we saw a red colour zoomcar tn 01 bf 6917 rammed our car on the back side as if driver forgot to apply break, initially before we were hit, there was 100-meter gap between zoomcar and our car. I request you to investigate this matter thru your car tracking system and records at zoomcar. Damages caused by zoomcar: 1) medical bill cost is around inr 3500/-. 2) loss of salary 4 days inr 32000/-. 3) car accident repair inr 60000/- as estimated and may go higher based on actual work. 4) family transportation costed me inr 5000/- All put together i incurred huge loss of inr 1, 00, 500/ - My claim is that zoomcar must take necessary steps to pay back all monetary damages caused by your service since you should have comprehensive insurance while renting out cars for all dl holders in india. Kindly i request you to solve this thru compromise at first step, before it becomes too late so that i do not end up with more losses due to your business strategy of renting cars without proper safety measures of people life and private property damages. Was this information helpful? | |||
May 7, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Apr 06, 2019 Zoomcar Customer Care's response Hello Ashok, Greetings! We understand your frustration here, please accept our sincere apologies for the same. Kindly share your booking ID, we will investigate on the issue and will take necessary action. Please rest assured, the matter will be taken up on priority and we will surely work on rectifying the issue. Regard Wasim Zoomcar | |||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Booking id- JPS6FXL70
Still refund of 5000 has not been recieved..
Seriously pathetic service...pls pay back my money.
Sudeep
Greetings!
We did check the booking and see that you have initiated a withdrawal through IMPS on 25 Mar 2019 11:23 AM and the amount is settled to the account details entered from your end.
Regards,
Appachu
Zoomcar