[Resolved] Zoom Car — I haven't received my refund its been 20 days since my trip has been completed | |||||
I have booked my car on 29january and the car number being ts07uf4923, which was picked at 1 pm from plot no 502b, road number 31, jubilee hills, hyd-500033 from this location on the same day. They were supposed to refund me rs.2935 and diddnt even dont respond to calls and have to call a lot of times, worst experience ever and never want to book using zoomcar again... My booking id is jps6fy50d... The car they have alloted for me also had a lot of problems and brokedown in the middle of the journey... I think the government should take action on this issue and shut down their future processes if they are not transperant and legally driven and resolve all the illegal money trafficking done by this website and take intended action needed to stop this fradulent scams done on common people like us... If we are supposed to pay late fee charges and other extra unnecessary charges then what is the company liable for and responsible for, it should also reflect the same what it potrays... Was this information helpful? | |||||
Mar 26, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Feb 19, 2019 Zoomcar Customer Care's response Hello Surya, Greetings! We are sorry to know that you have received the refund. We did check the booking and see that the refund is already processed to the source account and our team has already shared the refund transaction details with you. Kindly check with the respective bank account, if you are unable to trace the amount please share the bank statement for the month January 2019 till date in a PDF format through the contact us form in the application/website for us to validate. Regards, Appachu Zoomcar | |||||
Add a Comment | |||||
46%
Complaints
5657
Pending
12
Resolved
2592
View all 5657 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment