[Resolved]  Zoom Car — I was allegedly charged 7000/-

Address:	Hyderabad, Andhra Pradesh
Website:	www.zoomcar.com/hyderabad

Hi,
I booked a car with zoomcar hyderabad. Booking id: jps62s2pg. Date : 09th april2018. Car no. Ts07uc9462. The booking was from 10pm to 2pm and upto 20km (If not wrong) was free. But i drove for 1 extra km for which i was ready to pay rs.12/- (As was the deal, like for every extra km, 12rs/km). But the next morning i got a call from the zoomcar and they said i damaged the windshield and i was charged 7012/-. I am 200% sure that there was not even a single scratch while it was under my jurisdiction.

Now comes the faulty process of zoomcar. They let the car to be dropped at one open space. No manual checking while the car is dropped. What if somebody else comes and damages the car, whatever it be incidentally or accidentally. Am i responsible for that? Do they have cc tv camera in their drop location. If yes i need the entire footage of that night.

Please bring me some justice. It's really a kind of extortion by zoomcar. It's just a very rude way of allegedly charging the poor customer and that too without any proper evidence for it.

People who read this post please be careful before using zoomcar. It just extorts you. All things are automated and in between all these you can allegedly be trapped like anything.