[Resolved]  Zoom Car — id:jp6 blue 5 zoom car cleaning charges unreasonable

Address:

Thane, Maharashtra, 400605

I had booked a car on 21 Apr 2:30 pm.
When I reached the location there was no car for almost 30 minutes.
The customer care official told me to wait for for 30 more minutes till he makes some calls.
Finally I received the car on 3:45 pm which was already dirty from the outside and inside too.
Today after paying almost 5000 rs just for half day o[censored]sage I received an additional 1000rs amount due as cleaning charges. This is nothing but theft on the company's part. Will never use this service again.
I am also unable to talk to the zoomcar cutomercare guy as the call gets disconnected every time i select the menu.