Zoom Car — I'm complaining about the inefficient service provided by zoomcar

 
1 Review
India
 Manu Chari on Jun 23, 2019
I'm complaining about the worst service of the zoomcar in trichy. We are promised by the team of providing car in the morning at 5:30am. As they couldn't provide scorpio as booked couple of months ago and promised of giving tata hexa in the night @ 9:30pm, even after continuous follow up we couldn't get any info about the same and we ended up calling these people till the night at 12pm.

Complaint Status


[Jun 23, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Jun 24, 2019
Hello Manu,

Greetings!

We are sorry to know that you have not received the vehicle. Please share the booking ID for us to check and take necessary action on this issue.

Regards,
Guru Kiran
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    Customer satisfaction rating
    82%
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    1821
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    +91 80 6748 1200
    location
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    Zoom Car - I'm complaining about the inefficient service provided by zoomcar